Our quality standards & commitment to service excellence
At Shanahan Engineering, we adhere to a common Service Excellence Standard, focused on continually improving the quality of the service we provide, the delivery of work on time and the way we add value to our clients.
Our Service Excellence principles focus on guiding our day-to-day processes in order to deliver proven results:
- Customer Focus
- Leadership
- Involvement of People
- Process Approach
- System Approach to Management
- Continual Improvement
- Factual Approach to Decision Making
- Mutually Beneficial Supplier Relationships